REFUND POLICY

1. GENERAL

a. This website with the URL of https://websvc.in/ ("Website/Site") is operated by Web Svc ("We/Our/Us").

b. We are committed to providing Our customers with high-quality Online Products and Services. However, in certain rare circumstances, our Online Products and Services may not meet expectations. In such cases, We offer refund options in accordance with this Refund Policy ("Policy").

c. You are advised to read Our Terms and Conditions along with this Policy.

d. By using this Website, You agree to be bound by the terms contained in this Policy without modification. If You do not agree to the terms of this Policy, You are advised not to transact on this Website.

e. We offer a 30-day refund Policy for eligible Online Products and Services.

f. Please read this Policy carefully before making a purchase, so You understand Your rights and what You can expect from Us if You are not satisfied with Your purchase.

2. DEFINITIONS

a. "Business Days" - means any day other than a Saturday, Sunday, public holiday, or bank holiday in India or where our operations are based.

b. "Customer" - means a person who purchases digital goods or avails online services from Us for personal or business use but not for resale.

c. "Date of Transaction" - means the date on which a product or service is purchased or renewed, whichever applies.

d. "Website" - means this website with the URL: https://websvc.in/.

3. REFUND RULES

a. We strive to fulfill every order as per specifications. If we fail to deliver a paid service or digital product due to unforeseen limitations, such order shall be cancelled and the payment will be refunded.

b. You may cancel a service subscription before activation or within the refund window. Once usage begins, cancellation may not be possible.

c. Refunds are not granted for purchases made in error (e.g., wrong plan or service tier) or for user-side mistakes unless otherwise specified.

d. Refunds, if approved, will exclude payment gateway fees or applicable processing charges.

e. Supporting documentation or evidence may be required for refund consideration.

f. Claims are subject to internal verification and usage logs review.

g. If the product or service is found to be functional and correctly delivered, no refund will be issued.

h. Replacements are only available for licenses or subscriptions when a fault is verified and applicable inventory (keys, slots, etc.) is available.

i. Refunds, if eligible, are made to the original mode of payment.

j. Orders paid via alternate methods (e.g., UPI/Cash/Wallets) will be refunded to the bank account shared by the customer.

k. For third-party software/services, refund claims must follow the vendor’s refund and warranty policy.

l. Digital products like licenses, activation codes, or downloaded software are non-returnable unless materially defective or inaccessible due to our fault.

5. ORDER NOT CONFIRMED BUT AMOUNT DEDUCTED

a. In case your payment is deducted but the order is not confirmed, we advise you to contact your bank. Refunds typically reverse within 7 (seven) Business Days.

b. If the issue is not resolved within this timeframe, please write to us at help@websvc.in.

6. EXEMPTIONS

a. Refunds may not be granted if:

I. The service is part of a discounted or promotional campaign.

II. You have already used or consumed the online service/product.

III. The issue is caused by misuse, misconfiguration, or incorrect usage on your part.

IV. You were aware of potential incompatibilities or limitations before purchase.

V. The service includes free bonus items or bundled offers.

VI. The digital service has been activated, downloaded, or license delivered.

VII. Return or refund requests are raised after the refund period has expired.

VIII. Any other exemptions under applicable law (including the Consumer Protection Act, 2019).

b. Apart from the above, the following are non-refundable:

All digital and online services are non-refundable unless specified otherwise at the time of sale.

7. RULES OF RETURNING THE PRODUCT

a. To cancel an eligible service or request a refund, please contact:

you can reach us on help@websvc.in

b. You will receive confirmation via email or SMS to the contact details provided by You.

9. YOUR DATA

All personal information provided during the refund process will be handled in accordance with our privacy policy.

10. RESPONSE TIME

a. Refunds are generally processed within 10 Business Days after review, subject to approval and successful verification.

b. The time taken for refund credit to reflect in your account may vary based on banking and payment gateway processes.

c. We shall not be held responsible for banking or third-party delays.

11. CANCELLATION OF RETURN REQUEST

To cancel a return or refund request, contact our support team at help@websvc.in.

12. FORCE MAJEURE

We are not liable for delays or failures in performance due to events beyond our reasonable control, including natural disasters, legal changes, strikes, or technology infrastructure issues.

13. CONTACT US

For feedback, concerns, or support, reach out to:

Customer Care: help@websvc.in